ChatGPT used for administrative tasks by Japanese city

+ChatGPT used for administrative tasks by Japanese city | Akash Mittal+

Once upon a time in Japan, there was a city named Izumo. The city was famous for its stunning replica of the Izumo Taisha shrine and a local dish called "Izumo soba". However, the city was facing issues with the administrative tasks involved in running the city. The local government had to deal with an enormous volume of inquiries every day, ranging from tax payments to garbage disposal, which was taking a toll on their resources.

That's when they decided to leverage the technology of AI to help them with these mundane administrative tasks. Izumo became the first city in Japan to use ChatGPT, a natural language processing AI chatbot developed by OpenAI, to communicate with its citizens and help them with their inquiries.

ChatGPT is a conversational AI system that uses machine learning to analyze natural human language and provide the appropriate response. It allows the city government to reduce the workload and save time by automating repetitive tasks, thereby improving the efficiency of the entire system.

The impact of ChatGPT on Izumo has been significant. The city has been able to reduce the response time for inquiries dramatically, as ChatGPT can handle multiple queries simultaneously. In addition, the accuracy of the information provided has improved since the chatbot can access data from the government's database, making the entire system more reliable.

Examples of tasks that ChatGPT can help with include, but are not limited to, the issuance of resident certificates, contact information for local government offices, and recycling guidelines. The chatbot is available 24/7 and can be accessed from the city's official website or LINE, a popular messaging app in Japan.

Conclusion:

  1. Izumo has become the first city in Japan to use ChatGPT to help with administrative tasks.
  2. ChatGPT has significantly reduced the workload of the city's government and improved the efficiency of their operations.
  3. The effectiveness of ChatGPT has given hope to other cities in Japan, indicating that more could follow Izumo's example in the future.

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