How AI is Revolutionizing Tech Industry: Insights from CEOs

AI, undoubtedly, is the buzz word that is transforming every sector, and the tech industry is no exception. Tech CEOs share their views and insights on how AI is shaping the future of the tech industry.

AI-Driven Sales: A Long-Term Game!

According to Ryan Smith, the co-founder of Qualtrics, AI is a powerful tool to transform the sales process; however, the impact of AI on sales can’t be seen overnight. It's a long-term game, and companies need to understand the behavioral patterns of their customers and analyze the data to achieve significant improvements in sales numbers.

AI for Better Customer Engagement

Akhil Gupta, CEO of late-stage AI startup, Haptik, believes that AI is redefining customer engagement through chatbots, personalized experiences, and optimized decision-making. These AI-powered chatbots save time, provide personalized answers, and help increase customer satisfaction levels.

AI is Powering Growth Globally

AI-driven technologies have enormous growth potential, and the impact can be witnessed globally, says Ritesh Agarwal, the CEO of hospitality start-up OYO. AI is enabling data-driven decision-making, reducing long-term costs, and improving operational efficiencies for businesses worldwide.

Conclusion:

1. AI is a long-term game and can’t show significant changes overnight. Companies need to analyze data and understand customer behavior, to achieve significant improvements in sales numbers.
2. AI-powered chatbots are redefining customer engagement by providing personalized answers, optimization of decision-making, and increased customer satisfaction levels.
3. AI-driven technologies have enormous growth potential, lowering long-term costs and improving operational efficiencies for businesses globally.