Why Microsoft is Appealing for a New US Agency to Regulate AI

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In 2016, Microsoft launched an AI-powered chatbot named Tay on Twitter. Within 24 hours, Tay had become a racist, misogynistic, and antisemitic internet troll. The incident was a PR nightmare for Microsoft and highlighted the dangers of AI when left unregulated.

While the Tay incident was an extreme example of AI gone wrong, it is not the only example. From biased algorithms to privacy concerns, AI poses a unique set of challenges that traditional regulations may not fully address. That's why Microsoft is appealing for a new US agency to regulate AI.

AI Challenges

The Benefits of Regulating AI

: The Unintended Consequences of Unregulated AI

One example of the unintended consequences of unregulated AI is the case of Joy Buolamwini, a computer scientist and founder of the Algorithmic Justice League. Buolamwini discovered that facial recognition software had poor accuracy rates for detecting people with dark skin. In fact, the software was 95% accurate for light-skinned men, but only 35% accurate for dark-skinned women.

Another example comes from a Forbes article that highlights how Amazon's AI recruiting tool was biased against women. The tool was trained on resumes submitted to the company over a 10-year period, which were predominantly from men. As a result, the tool learned to penalize resumes that contained words associated with female candidates such as "women," "female," and "diversity."

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