Zhihu Embeds AI Feature on Q&A Service: The Future of Social Media?

It was a sunny day in Beijing. Wang Lei, a 26-year-old graduate student at Tsinghua University, had just finished his lunch and was about to return to his dormitory. Before he could, his phone buzzed. It was a notification from Zhihu, one of China's most popular social media platforms for Q&A. "Hi Wang, we noticed that you're studying computer science. We have a question for you: What do you think of the AI feature on Zhihu?" Intrigued, Wang clicked on the notification and was pleasantly surprised by what he saw.

Zhihu had recently embedded an AI feature on its Q&A service, allowing users to get relevant answers more quickly and accurately. For instance, if someone asked "What are some good books to read about AI?", Zhihu's AI system would analyze the question and provide a list of recommended books. Similarly, if someone asked "How do I solve a Rubik's cube?", Zhihu's AI system would provide step-by-step instructions and videos to help the user solve the puzzle.

Impressed by the AI feature on Zhihu, Wang decided to explore the platform more. He realized that Zhihu's AI system was not just limited to Q&A, but was being used to power other features on the platform as well. For instance, Zhihu's AI system was being used to recommend relevant content to users based on their interests and preferences. It was also being used to detect and remove inappropriate content, such as hate speech and fake news.

Zhihu's AI Feature

All of this sounds impressive, but what are the actual benefits of Zhihu's AI feature? Here are some quantifiable examples:

• According to Zhihu, its AI system can provide a relevant answer to a user's question within 5 seconds. This is significantly faster than the average response time of human experts.
• Since implementing the AI system, Zhihu's user engagement has increased by 35%. Users are spending more time on the platform and are more likely to share and comment on content.
• Zhihu's AI system is able to identify and remove inappropriate content with an accuracy rate of 97.5%. This has helped to improve the quality of content on the platform and has reduced incidents of cyberbullying and hate speech.

Zhihu's AI Feature: The Future of Social Media?

Zhihu's AI feature is undoubtedly impressive, but what does it mean for the future of social media? Here are three key takeaways:

1. AI will become a standard feature on social media platforms. As Zhihu has demonstrated, AI can help to improve user engagement, reduce moderation costs, and improve the overall quality of content. It's likely that other social media platforms will follow in Zhihu's footsteps and implement similar AI features.
2. AI will change the role of human moderators. As AI becomes more advanced, it will be able to detect and remove inappropriate content with even greater accuracy. This will reduce the need for human moderators and will free them up to focus on more complex tasks, such as community management and user engagement.
3. AI will change the way we interact with social media. As AI becomes more integrated with social media, our interactions with these platforms will become more personalized and streamlined. For instance, instead of scrolling through a feed of irrelevant content, we might receive personalized recommendations based on our interests and preferences.

Conclusion: The Future is Now

Zhihu's AI feature is a clear sign that the future of social media has arrived. As AI becomes more advanced, we can expect to see even more innovative features and use cases. However, it's important to note that AI is not without its drawbacks. As with any emerging technology, there are concerns about data privacy, bias, and ethical considerations. It's up to social media platforms and their users to ensure that AI is used responsibly and ethically.

For now, we can sit back and enjoy the benefits of Zhihu's AI feature. Who knows, maybe one day AI will replace human experts altogether. But for now, let's appreciate the balance between man and machine that Zhihu has achieved.

References

• Zhihu's official announcement of AI feature (in Chinese)
• Tech Crunch article on Zhihu's AI feature
• World Economic Forum article on AI and social media

Hashtags: #Zhihu #AI #SocialMedia #Technology

Category: Technology & Society